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Troubleshooting
If my cord disconnects from my Handset on accident, will I get penalized for that?
If the screen is frozen can I disconnect my Handset?
Does my mechanic need to use the device while repairing my vehicle?
If I perform maintenance on my own car, can I request bypass information?
Am I allowed to take my Handset inside when it's cold outside?
Will I get locked out if I disconnect my Handset?
After my test my Handset froze, if I disconnect my Handset will I get penalized?
My Device Displays "Temp Lock." Will Disconnecting My Handset Clear This Message?
Are there any state restrictions on disconnecting my handset?
Can the device be temporarily deactivated while my car is being serviced at a repair shop?
What happens if a violation occurs during a repair or maintenance session?
Do I need to notify the service provider before taking my vehicle for repairs?
How to disconnect my unit from the curly cord?
What does "Passed" mean after a test?
What does "Warning" mean after a test?
What does "Violation" mean after a test?
What does "Missed Test" mean?